Contact information

Contact Us

Thank you for visiting Giovanivault.

We are here to assist you with any questions about our Pokémon cards, orders, shipping, returns, or any other concerns. Our goal is to provide reliable customer support and make your shopping experience simple and enjoyable.

Get In Touch

If you need assistance, please contact us using the information below:

Email:
Giovanivault@protonmail.com

Phone:
+1 226-240-9522

Business Address:
Giovanivault
3936 W 69th Terrace
Prairie Village, KS 66208
United States

Customer Support

You can contact us regarding:

  • Product information

  • Pokémon card conditions

  • Order questions

  • Shipping updates

  • Returns and refunds

  • General inquiries

Our support team will do its best to respond as quickly as possible.

Support Hours

Customer support is available during regular business hours.

We aim to respond to all customer inquiries within 1–2 business days.

When Contacting Us

To help us assist you faster, please include:

  • Your order number (if applicable)

  • The email address used during checkout

  • A detailed description of your question or concern

Business Information

Giovanivault
3936 W 69th Terrace
Prairie Village, KS 66208
United States

Email: Giovanivault@protonmail.com
Phone: +1 226-240-9522

Thank you for choosing Giovanivault. We appreciate your support and look forward to helping you with your Pokémon card collection.