Terms of service

Terms of Service

Last Updated: July 27, 2026

Welcome to Giovanivault.

These Terms of Service describe the rules and conditions that apply when you access or use our website and purchase products from our store. By visiting our website, placing an order, or using our services, you agree to these Terms of Service.

Please read these terms carefully before using our website.

General Information

Giovanivault operates an online store specializing in Pokémon Trading Card Game products and collectible items.

We are committed to providing customers with a reliable shopping experience, accurate product information, and quality customer service.

We reserve the right to update, change, or discontinue products, prices, promotions, or services at any time without prior notice.

Product Information

We make every effort to provide accurate product descriptions, images, prices, and availability information.

Because Pokémon cards are collectible items, their value may vary depending on factors such as rarity, edition, market conditions, and card condition.

We aim to provide accurate information about each product, including condition details and photos whenever applicable.

Customers are responsible for reviewing product information before completing a purchase.

Orders

When you place an order through Giovanivault, you agree that:

All information provided during checkout is accurate and complete.
You are authorized to use the payment method provided.
You have reviewed your order details before completing your purchase.

We reserve the right to refuse or cancel orders in situations including:

Suspected fraudulent activity
Incorrect pricing caused by technical errors
Product availability issues
Incorrect customer information

If an order is canceled after payment has been received, a refund will be issued to the original payment method.

Pricing and Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Payment must be completed before an order can be processed.

Payments are securely processed through trusted third-party payment providers. Giovanivault does not store complete payment card information.

Shipping

Giovanivault currently ships within the United States only.

We offer free shipping on eligible orders.

Processing times, delivery estimates, and additional shipping details are explained in our Shipping Policy.

Customers are responsible for providing accurate shipping information during checkout.

Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Customers should review our Refund & Return Policy before making a purchase.

Collectible Items

Pokémon cards are collectible products, and differences in condition, appearance, or market value may occur.

Product images and descriptions are provided to help customers understand the item before purchasing.

Minor differences in color or appearance may occur due to photography, lighting, or screen settings.

Website Use

By using the Giovanivault website, you agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security
Provide false information
Engage in fraudulent activities
Copy or misuse website content without permission

We reserve the right to restrict access to users who violate these terms.

Intellectual Property

All content on the Giovanivault website, including text, images, logos, graphics, and design elements, belongs to Giovanivault or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without permission.

Third-Party Services

Our store uses third-party services to operate effectively, including:

Shopify
Payment processors
Shipping providers
Analytics and marketing services

These third-party services may have their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by applicable law, Giovanivault is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products purchased through our store.

Our liability is limited to the amount paid for the product purchased.